Effective date: November 1, 2026.
This notice explains information associated with cretebuilt.com and website project inquiries. Contact print@cretebuilt.com with privacy questions or requests. Share only the information needed for your inquiry.
1. Information associated with the website
The current service pages provide company and project information and email inquiry links. An email link opens your email application; you choose what to include and whether to send the message. The service pages do not provide a public customer account, an online payment checkout, or a document upload portal.
An inquiry may contain your name, business, email address, telephone number, project location, intended use, dimensions, schedule, budget, drawings, photographs, scans, or other information you choose to provide. Correspondence may also include follow up communications and information needed to prepare a proposal or arrange a project.
Website hosting, security, and administration can involve technical request information, such as IP address, browser and device details, requested pages, request times, referring pages, and diagnostic or security events. The information available depends on the services and settings in use.
How information is used
Information may be used to respond to inquiries, evaluate feasibility and requested services, prepare proposals, communicate with project participants, administer agreed work, maintain business records, operate and troubleshoot the website, prevent misuse, and meet applicable legal requirements. A project agreement may address additional project specific information handling.
Do not send Social Security numbers, payment card details, health information, identification documents, or personal information unrelated to the project through an initial inquiry. Arrange an appropriate secure transfer and confidentiality process before sending proprietary, sensitive, or restricted project information.
3. Retention and security
Retention depends on the purpose of the record, whether an inquiry becomes a project, contractual requirements, applicable legal and accounting obligations, dispute or claim needs, and operational record management. Different categories of information may have different retention periods. Contact us to ask about a particular record or request deletion where applicable.
No website, email service, or electronic storage method can be guaranteed completely secure. HTTPS protects supported communications with the website in transit; it does not make every email, attached document, or downstream service confidential or risk free. Please report suspected misuse or an unexpected request for sensitive information to print@cretebuilt.com.
Do not transmit funds or change payment instructions based only on a website message or an unexpected email. Verify material payment instructions through an independently established business contact.
4. Privacy questions, rights, and choices
Depending on where you live, the information involved, and whether a privacy law applies to the business and request, you may have rights to access, correct, delete, or obtain a copy of personal information, or to opt out of certain uses or disclosures. Legal exceptions and verification requirements may apply.
To make a request, email print@cretebuilt.com with the subject Privacy Request. Describe the request and the relationship or correspondence that helps identify the relevant information. Do not attach sensitive identity documents to the initial request. We may need reasonable additional information to verify authority and protect against disclosure to the wrong person.
Where applicable law provides an appeal from a privacy request decision, send an email to the same address with the subject Privacy Appeal and identify the decision. Applicable statutory response periods, appeal procedures, opt out requirements, and rights to contact a regulator remain available where the law applies. Nothing in this notice limits a nonwaivable privacy right.
You can choose not to send an inquiry, limit the details you provide, and manage website cookies through your browser. If you receive optional marketing correspondence, use the instructions in that message or contact us to request that it stop. Operational communications about an active inquiry or project may still be necessary.
6. Children, external services, and notice updates
This is a business and construction services website and is not directed to children under 13. Do not submit a child’s personal information through a project inquiry. If you believe such information has been provided, contact us so the matter can be reviewed.
This notice covers the website and associated inquiries; it does not govern external websites or your own email provider. Review their notices when you use those services. It also does not replace a separate project confidentiality or data handling agreement.
We may update this notice to reflect website features, business practices, or legal requirements. The revised effective date will appear above. Where applicable law requires additional notice or consent for a material change, those requirements continue to apply.
Privacy contact: print@cretebuilt.com.